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New Ways For Families® Program Demonstrates Tremendous Return on Investment

Medicine Hat Family Services released a report showing the social value and return on investment (SROI) outcomes of their New Ways For Families® program. Read full report.

for every dollar invested, the program created an average of $7.40 in social value over the first three years of operation

By supporting these parents through the difficult process of establishing appropriate and fair custody agreements, NWFF helps to decrease conflict, stress and abuse while improving outcomes for children, leading to safer, healthier families and communities.


To immunize families against becoming high conflict families in the separation and after the divorce, by teaching parents to avoid common characteristics of high conflict families and to learn or strengthen skills for resiliency.

To help parents teach their children skills for resilience in this time of huge and rapid change in the foundation of their family life. 

To strengthen both parents’ abilities to make parenting decisions, while relying less on experts and the courts to make their decisions for them.

To assist professionals and the courts in assessing each parent’s potential to learn new, positive ways of problem-solving and organizing their family after a separation or divorce. By having both parents participate in the program, it helps professionals and the courts avoid creating an “all-bad parent” and an “all-good parent,” which often escalates the family into high conflict behavior. The focus is always on strengthening skills for future co-parenting.

To give parents a chance to change in court cases of abuse or alienation, before making long-term court orders which may limit their contact with children or require additional treatment (batterers treatment, drug treatment, further counseling, etc.). New Ways still allows for temporary orders when necessary for the health and safety of the children.

New Ways for Families

New Ways for Families® is a short-term method for strengthening conflict skills for parents in separation or divorce, whether married or never-married. It’s designed to save courts time, to save parents money, and to protect children as their families re-organize in new ways.

This method is offered in five models, and can be used in family court, mediation, collaborative divorce, or even after the divorce. The focus is on parents practicing four key conflict-reducing skills before the big decisions are made, and teaching these same skills for resiliency to their children. The goal is to help parents make their own parenting decisions out-of-court.

New Ways can be used these ways:

1. Counseling
2. Collaborative Divorce
3. Decision Skills Class
4. Pre-Mediation Coaching
5. Online: Parenting Without Conflict


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Flexible Thinking: Acknowledging that there is more than one solution to most problems

Managed Emotions: Controlling one’s own anger, sadness, fear, and anxiety so as to not over-react

Moderate Behaviors: Avoiding extreme actions and language

Checking Yourself: Reminding yourself to use these skills at times of stress