BIFF & EAR Conflict Communication Series
Conflict Communication Series
With BIFF Response®, every written communication STOP HOSTILE BLAMING EMAIL WITH A Brief, Informative, Friendly and Firm response.
With AN eAR STATEMENT™, every VERBAL communication CALMS UPSET PEOPLE WITH EMPATHY, ATTENTION, AND RESPECT.
The BIFF method for email, texting, DMs, and more was the concept of high conflict expert, Bill Eddy, LCSW, Esq.
biff certification for organizations available
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Communicating with a former partner about the most important thing in your life – your children – is much harder. Communications are fraught with emotions covering years and years of your relationship, and they cover details of your personal life that others couldn’t possibly understand. This is why Biff for Coparent Communication is a necessary tool for all divorced parents.
“What can we do about these awful emails that some of the parents are sending to each other…
This time of year we think about and visit with our families. Hopefully happy times. But for many people, it is a sad time because of estranged family relationships. Is there anything that can be done to help reconcile these relationships during the holidays?
Receiving an email, text or letter can put a dent in your day when it contains a zinger. It can get right under your skin and ruin your day and maybe even a few nights’ sleep as you perseverate about it and draft numerous responses in your head.
Hostile comments can show up anywhere. Should you ignore them? React in the same hostile tone? Or is there a better way? A BIFF Response® is a way to respond that usually puts a stop to the hostilities, while leaving you feeling good about yourself.