Our Series
The BPD Series (Amanda Smith, Shehrina Rooney)
Conflict Communication Series (Bill Eddy with other authors)
Healthy Parenting Series (Benjamin Garber)
The Just Stop Series (Ellie Izzo, Vicki Carpel Miller)
The BPD Wellness Series
This series holds wellness planners by Amanda L. Smith, LCSW, who has helped untold numbers of people who struggle with Borderline Personality Disorder. Her focus is on living well and building a life worth living. Recognizing that family members also need to be at their best, she’s written a wellness planner just for them.
Shehrina Rooney is our other author specializing in BPD. As one with lived experience, she is uniquely qualified to provide first-hand information that is missing in more clinical books.
Contrary to popular belief, BPD is not a life sentence. This book gives you the information and tools to reclaim your life.
Shehrina Rooney
52 Weeks of Hope, Inspiration, and Mindful Ideas for Greater Peace and Happiness
Amanda L. Smith, LCSW
Foreword by Perry Hoffman, PhD
Conflict Communication Series
Written by award-winning author and developer of the BIFF and EAR methods, Bill Eddy, LCSW, Esq., the Conflict Communication Series addresses how to communicate in-person and in writing with upset people, and specifically, those with high conflict personalities. BIFF and EAR get through the noise to stop unproductive, blaming, hostile communications before they cause vicious, time-wasting cycles that can damage relationships, companies, and processes. Bill is joined by co-authors Megan Hunter, Annette T. Burns, and Kevin J. Chafin in the second and third books in the series.
Shifting High-Conflict People from Blaming to Problem Solving in 30 Seconds
COMING OCTOBER 2026
Bill Eddy, LCSW, Esq.
SWYP™ (So, What’s Your Proposal) offers a simple, three-step method to turn emotionally charged complaints into productive problem-solving in as little as 30 seconds. Used in workplaces, families, and communities, it helps de-escalate conflict and guide conversations toward practical solutions. This updated Second Edition incorporates over a decade of real-world use, adds guidance on negotiation and mediation in high-conflict situations, and introduces strategies for handling difficult or bullying behavior. The result is a clear, adaptable communication tool for resolving conflict anytime, anywhere.
A Practical Guide to Managing High-Conflict Communication and Creating Calm in Healthcare Settings
COMING JANUARY 2027
Bill Eddy, LCSW, Esq.
Ekaterina Ricci, MDR, MLS
BIFF for Healthcare provides a practical, evidence-based approach to managing high-conflict communication in clinical settings—without escalating risk, burnout, or complaints. Adapted from Bill Eddy’s proven BIFF Response® Method (Brief, Informative, Friendly, Firm), it equips healthcare professionals with clear, actionable techniques for handling difficult interactions with patients, families, and colleagues. Designed for fast-paced environments, these tools can be learned quickly and applied in everyday communication—from emails to face-to-face conversations. The result is calmer interactions, stronger boundaries, improved patient experience, and better protection for staff well-being.
Setting Limits AND Imposing Consequences in 2 ½ Steps
Authors: Bill Eddy, LCSW, Esq. and Ekaterina Ricci, MDR, MLS
Publication date: December 9, 2025
Series: Conflict Communication Book 6
Description
In a world filled with conflict, manipulation, and boundary-pushing behavior, SLIC Solutions for Conflict offers a calm and practical guide for addressing high-conflict behavior.
Drawing on decades of experience with high-conflict personalities, Bill Eddy, LCSW, Esq., and Ekaterina Ricci, MDR, MLS, present the 2½-step SLIC Solutions™ method: Setting Limits and Imposing Consequences. This approach helps you respond with confidence—replacing passive tolerance or reactive aggression with firm, respectful boundaries.
Whether you’re dealing with narcissists, workplace bullies, difficult relatives, or escalating community tensions, SLIC Solutions equips you with the tools to be assertive without being aggressive, to protect your peace, and to strengthen the social fabric around you. With calm authority, it empowers readers to become more confident limit-setters—helping make families, organizations, and communities safer and more respectful places for all.
You’ll learn five key questions to help ensure your consequences are realistic and effective. With real-world examples from families, workplaces, courtrooms, and communities, this book provides actionable strategies to regain control in even the most challenging situations.
SLIC Solutions™ is the fourth core method in the internationally respected CARS Method® of conflict resolution—alongside Connecting (EAR Statements™), Analyzing options, and Responding (BIFF Response®). With clarity and compassion, this book shows how to communicate boundaries, follow through, and preserve relationships—without falling into manipulation traps.
SLIC Solutions is often the most important skill. High conflict people tend to be the people who can’t stop themselves from offensive or harmful behavior, so others need to stop them. This technique can be used with anyone in your life and can be learned at almost any age.
Assert without aggression. Protect your peace. Strengthen your community.
Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns
Bill Eddy, LCSW, Esq.
Your Guide to Difficult CoParent Texts, Emails and Social Media Posts
Bill Eddy, LCSW, Esq., Annette T. Burns, JD, and Kevin Chafin, LPC
Your Guide to Difficult Workplace Communication
Bill Eddy, LCSW, Esq.
Megan Hunter, MBA
Your Guide to Respectful Written Communication with Clients, Opposing Counsel and Others
Bill Eddy, LCSW, Esq.
Rehana Jamal, JD, LL.M.
How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict
Bill Eddy, LCSW, JD
Healthy Parenting Series
Written by Benjamin D. Garber, PhD, truly one of the leaders in the field of the dynamics of the conflicted family system, he writes on the topics of child and family development in the context of divorce. His many years of working with thousands of families, he shares in the Healthy Parenting Series his wisdom for parents. Each book is short but powerful, each containing the exact help, in a simple way, that parents need in the everyday challenges of parenting and co-parenting.
The Just Stop Series
Bad habits steal your energy, your time, and peace of mind. Written by two therapists, Vicki Carpel Miller, BSN, MS, LMFT, and Ellie Izzo, PhD, who have helped thousands of clients with their Rapid Advance Process, reader can get the same help in their Just Stop Series. Whether an addiction to picking the wrong romantic partner, food addictions, or anything that robs your joy and impedes your life and relationships, you can Just Stop!
The Simple and Quick Way to Get Rid of Any Bad Habit
Ellie Izzo, PhD
Vicki Carpel Miller, BSN, MS, LMFT
The Rapid Advance Process for Attracting Loving Relationships
Ellie Izzo PhD, LPC
Vicki Carpel Miller BSN, MS, LMFT
The Rapid Advance Process to Stop Overeating
Ellie Izzo, PhD
Vicki Carpel Miller, BSN, MS, LMFT
365 Days of Healthy Living for Your Body, Mind, and Spirit
Amanda L. Smith, LCSW
Foreword by Blaise Aguirre, M.D.